Office Administrator

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Office Administrator

Summary of the Job:

We are looking for an office administrator to join our team. The office administrator will work with the sales and marketing team, the construction project manager, the operations team, customer, and subcontractors to help deliver retrofit projects to homes across Ireland.

The work is office based. The office administrator will perform a variety of administrative tasks, including documentation collection, quality checks on documentation, communication with subcontractors, answering telephone, scheduling, and making appointments.

The successful applicant must be able to use their organisational skills to manage their time, as they will collaborate with customers, subcontractor, and colleagues in a fast-paced environment.

Ultimately, the successful candidate should be able to support the teams’ activities and ensure our day-to-day office operations run smoothly.

Reporting to:

Project Manager

Employment Type:

Full Time

Selection Criteria:

Essential Criteria

·       FETAC Level 5 training in administration and/or accounts

·       Demonstrate good IT skills

·       Excellent communication and interpersonal skills

·       Excellent collaboration skills

·       Attention to detail

·       Ability to multi-task and prioritise

·       Deliver excellent customer service

·       Industry experience would be an advantage

·       Can do attitude

The successful candidate must show convincing evidence that their compatibility of aspiration meets the needs of a growing, fast paced organisation, whose values include, Customer-focused, Unrivalled quality, Collaboration & teamwork, Constant improvement, Respect & Trust, Impact, For the common good.

Job Description:

The Office Administrator will be responsible for:

Communications and documentation.

·       Answering incoming telephone calls and directing them to the appropriate persons in the organisation.

·       Answering and directing incoming emails.

·       Requesting, collecting, and uploading documents relating to projects and submitting to grant authority.

·       Take minutes from all meetings, record, and forward to relevant persons.

·       Prepare weekly/monthly management reports.

·       Assisting the sales and marketing team with project submissions to grant authorities.

·       Maintaining and updating databases

Customer and Contractor service.

·       Making appointments with customers for the operations team.

·       Liaising with customers as required by the Construction Project Manager.

·       Liaising with subcontractors as required by the Construction Project Manager.

Grant Processing

·       Reviewing the grant status of each project at the closing phase.

·       Working with the operations team to change grant status if required.

·       Closing all grant applications via online Portal.

·       Uploading completed documentation to online portal.

·       Submitting grant claims and documentation.

Process Improvement.

·       Complete all tasks and duties required by the companies ISO Management Systems.

·       Keeping complete and full records of all procedures and actions.

·       Prepare for and attend weekly and monthly meetings.

·       Identifying process improvements and communicate to team for consideration.

·       Liaise with all organisational departments as appropriate.

·       Supporting colleagues with their daily activities.

·       At all times act in an ethical manner.

Let’s work together.

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